One of the Central Interior and Okanagan's little gems, this family-based business has been built over the last thirty years with three generations of family and joined our group when Art Haycock retired and sold us the business to continue with the tradition of providing an alternative to the large corporate nameless call centres.

This fully Underwriters Laboratories of Canada (ULC) listed and approved central station facility is staffed by highly-skilled employees, some of which have been in continuous service for over twenty years.

Upgraded with the latest in digital electronic receiving equipment, the station now provides highly secure and supervised IP monitoring above and beyond its digital receivers, and recently added two-way voice to provide direct communications from dispatcher to client via a two-way speaker in select keypads.

We defy anyone to find a staff more committed to the quality of service delivered to our clients than this group that operates around the clock 365 days a year. TELUS Custom Security Systems Monitoring Centre now monitors more school districts than any other monitoring facility in Western Canada. We are proud of the part our staff plays in making the communities across BC safer places to live.